Support Center > Knowledge base> Category: General Questions
Category: General Questions
75 Articles
Orange arrow Is there a minimum number of garments that I need to order on the TeamStoreĀ®?

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  There is no minimum order size when ordering from a TeamStore®....
Orange arrow Can I reorder items with artwork I used in the past?

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  Yes! We save all of your artwork on file for you to make reorders quick and easy. Just let us know which one you want to use and we will produce it! Previously used designs do not require an artworkapproval and will be produced as last approved, so any changes will need to be entered as a new desig...
Orange arrow CAN I USE PAST ART IF I AM A PREVIOUS CUSTOMER?

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  Yes! As long as you log in to your old account (and do not register as a new customer) your past artwill be on file. To log in, please click here....
Orange arrow Can I use my own design?

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  Yes, we can feature your personal design on a product. There is a $30, one-time, set up fee for custom artwork for 2 or less art designs.Setup fees for 3 or more art designs are $25 each with a maximum cost of $150.Template art setups are free for the art placement and $15 for additional designs.Fo...
Tagged: Art, Artwork


Orange arrow GTM's Return Policy

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  At GTM Sportswear, we take pride in delivering the quality apparel you’ve been envisioning. If the products you received are not perfect, we’ll do everything we can to correct the issue.Exact garment color matches cannot be guaranteed, and slight color inconsistencies will not be consid...
Orange arrow What are the shipping costs?

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  Total Costs for Shipping Priorities. Shipping and Handling Charges for US shipping: Shipping and Handling Charges for US shipping: Shipping/Subtotal $0-99 $100-199 $200-299 $300-399 $400+ Ground $5.95 Free Free Free Fr...
Orange arrow How do I get wholesale pricing?

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  To see if you would qualify for a wholesale discount please email andy.schmitz@igtm.com. To help us give you a more accurate and speedier response, please include the following pieces of information: Contact Name Business Name Telephone Number Email Address GTM Product of Interest Approx...
Orange arrow Does GTM offer templates to choose from?

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  Yes, GTM offers thousands of customizable templates to decorate your items. You can easily change the wording, colors and more on any of our templates.To view all of our art templates please CLICK HERE. Catalog pricing is based on a left-chest design under 15,000 stitches. Any design over 15,000 s...
Tagged: Art, Artwork


Orange arrow How do I approve or reject my artwork?

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  Once you enter artwork into our system, an artist will start working on it. Depending on the time of year and the complexity of your design, it can take anywhere from one day to a week to develop artwork. Once it's complete, the artist will send you an email with your online account link letting y...
Orange arrow Can I use my logo?

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  We can digitize any custom artwork that you may want on your order. You may e-mail your custom artwork to us at: info@igtm.com – please be sure to include your contact information in your e-mail.Pricing for customized designs on our garments may vary depending on stitch count and construction...
Tagged: Art, Artwork


Orange arrow Does GTM offer Rhinestones?

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  Now you can glam up your favorite GTM item with Rhinestones! For a little glitz, choose from our Little Glam Designs. For a lot of sparkle and shine, choose from our Big Glam Designs. Rhinestones are now available in eleven colors: Red Turquoise Silver Purple Royal ...
Tagged: Art, Artwork


Orange arrow What is the Coach's Assistant Privacy Policy?

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  Click here to view our privacy policy....
Orange arrow What are sequin designs?

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  Add some bling to your gear with sequins. Choose from a variety of full front and full back designs that are securely stitched into your item and will take your uniform or warm-up to the next level! We can also create a custom design just for you! The possibilities are endless with our large select...
Tagged: Art, Artwork


Orange arrow Do I get bulk or quantity pricing on my item?

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  We do not offer discounts on the item itself. Depending on how many items you are ordering with that artwork, you will receive a quantity discount on the artwork....
Orange arrow What embellishment color matches my garment best?

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  If ordering online, choose the color option that looks the closest on your screen. In your design notes, include a note asking the artist to confirm your color choice and/or utilize the colors that match your garment. You will then receive an artwork approval email with an image of your design. Yo...

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